Member-only story
No matter how great your product is, no matter how you’ve refined your operations, you need people to succeed. And not just customers. You must build a strong, engaged team who can sell your products and perform those operations.
The pandemic strained businesses in all different industries. But even after the world opened back up, the people weren’t there. Sadly, many had passed away from COVID.
Others were reevaluating their careers. These “unprecedented times” also highlighted the unfair practices and poor management in many businesses. Thus, the Great Resignation began.
It’s been the bane of many employers’ existence. Perhaps you’ve searched for help only to come up empty-handed. It’s easy to blame generational or cultural attitudes. However, this is actually a great moment to consider how your business seeks employees.
You need the right people … and the right people want to work for you. So, how can you make that connection and get a team who will stick around?
Focus on retention, not hiring
Even before the pandemic and Great Resignation, turnover was a problem for many companies. Especially in the service industry, businesses would lose employees just as quickly as they’d hire them. Every time they’d…
