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Today we’re diving into something that’s probably happened to you before: a key person on your team hands in their resignation. Panic sets in, right? Don’t worry, I’m here to help you turn this challenge into a golden opportunity.
The Unpleasant Surprise: A Key Resignation
Last week, one of my top 3 team members handed in his notice. It’s a gut punch, for sure. But guess what? With proper process management and strong team relationships, this transition can be smooth and even a gateway to growth. Intrigued? Let’s get into the details. You can also listen to the full Podcast episode here.
The Roadmap to Success: Process Management
First, let’s talk about the process. Having a robust process in place is like having a roadmap. When a key person leaves, you don’t lose your way. Create clear documentation, write things down, make explainer videos, and you’re good to go. It makes moving on more manageable.
Cross-Training: Your Business Safety Net
Next, let’s discuss cross-training. It ensures essential tasks are covered, even when a key person leaves. It’s a safety net for your business. Start by identifying those…