You hear the term “professionalism,” and maybe you picture a corporate boardroom filled with suits and ties. But, it’s time to broaden that view. Professionalism is more than what you wear; it’s your business’s backbone, impacting everything from customer service to your bottom line. In episode 8 of our 10 Pillars of Leadership series on the Business Owner Breakthrough podcast, we dug deep into this. Let’s build on it here.
Accountability: Do What You Say
Accountability is simple but vital. You say you’ll do something? Then do it. Period. This goes beyond you; it sets the tone for your whole team. That commitment you make isn’t just a promise; it’s your word, and it goes a long way in showing you’re a professional.
Communication: It’s How You Say It
You talk the talk but do you communicate well? It’s not just about the words you say but how you say them. Your tone, body language, and even the timing matter. Whether it’s with your ideal clients, teammates, or suppliers, clear, effective communication is key to your business’s success.